Frequently asked questions

Payment, tickets and getting there – everything about booking with Psychedelic Rides.

How do I pay for my ticket?

By bank transfer only. After you reserve, you get an email with our bank details and your order number as the payment reference. As soon as the payment arrives, we automatically send your tickets with a QR code.

How long does my reservation stay valid?

7 days. Your spot is held for you during that time – the transfer should arrive by then, otherwise the ticket is released again.

When do I get my ticket?

Only after payment arrives. A reservation alone doesn't create a ticket yet – the crew confirms the payment in the admin, and only then does the ticket email with QR code go out automatically.

Can I cancel my reservation?

Yes, just get in touch via our contact form. A refund is transferred back by hand by the crew once we've processed your message.

How does check-in work at the venue?

With the QR code from your ticket email. Each code can only be redeemed once – best to save the ticket to your phone or print it out.

Is there an age restriction?

That depends on the specific event. Any age restriction is listed on the event page itself, next to the key details.

How do I get to the event?

Address and directions are on every event page, including a map. Many events also have a ride-share board right on the event page – check it before driving alone.

What if a ticket tier is sold out?

Then the ticket quota is genuinely exhausted – we never sell more tickets than there are actual spots. Best to reach out via our contact form and we'll let you know if anything opens up: unpaid reservations are automatically released once their deadline passes, so a spot can free up again.